09 May 2020

BY: Online Therapy

Doxy.me counselling / Online Counselling platforms / Online Counsellor Qualifications / Online Therapy Safety / Skype Counselling / Video Counselling / Zoom Counselling

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3 Things You Should Know About Online Therapy Safety

Photo by Andrea Piacquadio from Pexels | Article by Kimberly Yusay

Are you considering taking online therapy? Here are three safety measures you can take when trying it out.

(1) Find Qualified Counsellors

Photo by Polina Zimmerman from Pexels

As stated in a 2020 article published in the Human Givens Institute, there are three things to consider for online counsellor selection.

  • Experience– Face-to-face experience is one of the top online counsellor qualifications.
  • Legality– Some therapists aren’t licensed to provide therapy within a certain state or location. In case the client still wants to proceed despite this knowledge, written consent can be provided.
  • Insurance– It best to check if online therapy covers your insurance policy.


(2) Aim for Data Protection

Photo by Fernando Arcos from Pexels

Amy Novotney emphasised in her recent article for the American Psychological Association that data protection should a top priority for online therapy.

Here are some laws that will help safeguard your privacy:

  • HIPAA (Health Insurance Portability and Accountability Act) -According to the HIPAA Journal, this American law requires companies to prevent data leaks.
  • PHIPA & PIPEDA (Personal Health Information Protection Act and Personal Information Protection and Electronic Documents Act) – These Canadian laws serve the same function as HIPAA. PHIPA covers organisations while PIPEDA applies to health information custodians.
  • GDPR (General Data Protection Regulation) – European Union’s toughest data privacy law imposes heavy fines on violators, some amounting to millions of dollars.


(3) Pick the Right Platform

Photo by Edward Jenner from Pexels

Using a secure online counsellor platform that works well for you is also important.


Want to contact on Online Counsellor? Please complete the form below.

30 Jul 2018

BY: Online Therapy

Online Counselling / Online Counsellor / Online Skype Counselling / Online therapist / Online Therapy / Skype Counselling

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Online Skype Counselling

Online Skype Counselling:

Not all medical healthcare schemes accept Online Skype Counselling. However, the American Medical Association allows reimbursements for Skype or online consultations.  The American Psychological Association (APA) labels Online Skype Counselling Telepsychology. Skype counselling is no longer considered to be the future of psychological services; it has become part of daily mental health care.  As a result, Skype counsellors living in the 21st century are evolving with the times and are starting to include online counselling as part of their practice. Technology is playing an essential role in interdisciplinary health care including mental health.  As with face to face mental health practice, it is up to the individual professional to provide a satisfactory service by following the relevant professional code of conduct.

Online Skype Counselling Quality

But what constitutes good quality mental health care on the Skype platform?  Skype or video counselling may be an excellent outlet for individuals who have agoraphobia, social phobia or shyness.  Some may argue that Skype counselling could reinforce such behaviour. However, the most critical part of the counselling process is the therapeutic alliance which can be established during Skype counselling by a trained professional.  Furthermore, Skype counselling provides a platform for those who would otherwise not have access to mental health services.

Goals of Online Skype Counselling

When considering the future of the Online Skype Counsellor, Lehoux, Battista and Lance (2000) suggest that the focus should not only be on technology but also sociopolitics.  For this reason, they provided a framework for analysis using constructs such as actors (professionals, clients, families, manufacturers, third parties and administrators), the flow of resources (funding and reimbursement strategies), knowledge (who makes the rules?), and power (who controls it?).  On the practical level, Lehoux, Battista and Lance (2000) recommend that online counselling meet four primary goals for the service to be useful:

  1. Reduction in transportation for client and providers
  2. Reaching underserved populations
  3. Understanding client and service provider
  4. Countering rural isolation
Our Practice

While many studies reveal that face to face counselling is still the prefered method of intervention, the clients of Online Therapy prefer Skype or Video counselling.  As a result, the Online Therapy practice is contacted almost exclusively for Skype Counselling services.  The main reasons stated for the preference is the convenience and affordability.

Want to learn more?  Feel free to email info@onlinetherapy.co.nz or give us a call +(64) 9 888 0779.

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