12 Jul 2020

BY: Online Therapy

Online therapist / Online Therapy / Online Therapy Clinical Psychologist / Online Therapy Safety

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3 Essentials of finding good online therapy

Photo by cottonbro from Pexels | Article by K. Yusay

Are you thinking of trying online therapy? If you want to avoid wasting your time and find one that actually works well for you, then we can provide you with a few pointers in the right direction. Here are three things to keep in mind for finding good online therapy.

(1) Get a Qualified Online Therapist.

Nowadays, if you’re looking for an online psychologist, there are numerous qualified psychologists available online. Bear in mind, however, that there are a couple of things you need to watch out for.

According to the American Psychological Association, on the top of your list should be credentials and registration. Do your research and make sure that you find a licensed and qualified online psychologist. Preferably, work with someone who is registered with boards in your own country, even asking their practice certificate. If you work with someone outside of your country then you will be subject to the laws that govern outside your country and the complaints procedures may be difficult if you received poor or unethical services.

Moreover, you can also choose a specialist to help you in your healing journey. Whether you are suffering from trauma, childhood abuse, substance misuse, LGBTQ issues, etc., working with one who has the expertise you need makes it easier for both parties.

Additionally, as stated in a 2019 article authored by Melinda Smith, M.A. and Jeanne Segal, Ph.D., aside from credentials, you should ask your online therapist if your insurance covers the sessions. In New Zealand, find out if your insurance company covers psychological services. Jim Bierman works with insurance companies in New Zealand, feel free to contact him to find out if he has worked with your insurance company in the past.

(2) Try it with someone you can build rapport with.

As written by Noam Shpancer Ph.D. in Psychology Today, another way to spot if a therapist is right for you is if you’re able to build rapport with him/her. The therapeutic relationship is one of the most consistent predictors for therapeutic success, in research over the years. Noam further explains it’s necessary that you feel comfortable, understood, and connected with your psychologist.

(3) Prioritize security and privacy.

There are laws in place that can safeguard your data. The HIPAA (Health Insurance Portability and Accountability Act) ensures that companies providing mental health care prevent data leaks.

Another U.S. law called HITECH (Health Information Technology for Economic and Clinical Health Act) ensures that if a data breach happens to you, you’ll be notified. The only difference is that PHIPA is a law for companies and organizations and PIPEDA covers information custodians like nurses, doctors, ambulance workers, etc.

As for the European Union, there’s GDPR (General Data Protection Regulation). It’s considered the world’s toughest data privacy law.It levies harsh fines for violators, even costing them millions.

The reason these laws are important is that it safeguards online users of psychological services of negligence on the side of the professional. It is also important to remember that safeguarding is not only the duty of the psychologist, but you must also make sure you have a secure connection and that you have downloaded all the security updates as recommended by your service providers.

Something that is often overlooked is your physical privacy. Is your location secure? Can family or colleagues hear your conversations? Security is more than just online safety, it is also securing your conversations so that others cannot hear what you talk about in confidence.

If you want to learn more about online therapy safety, click here.

Do you want to contact Jim or Sara? You can read more about Sara by following this link and Jim by clicking here. Alternatively, just complete the form below.

09 May 2020

BY: Online Therapy

Doxy.me counselling / Online Counselling platforms / Online Counsellor Qualifications / Online Therapy Safety / Skype Counselling / Video Counselling / Zoom Counselling

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3 Things You Should Know About Online Therapy Safety

Photo by Andrea Piacquadio from Pexels | Article by Kimberly Yusay

Are you considering taking online therapy? Here are three safety measures you can take when trying it out.

(1) Find Qualified Counsellors

Photo by Polina Zimmerman from Pexels

As stated in a 2020 article published in the Human Givens Institute, there are three things to consider for online counsellor selection.

  • Experience– Face-to-face experience is one of the top online counsellor qualifications.
  • Legality– Some therapists aren’t licensed to provide therapy within a certain state or location. In case the client still wants to proceed despite this knowledge, written consent can be provided.
  • Insurance– It best to check if online therapy covers your insurance policy.

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(2) Aim for Data Protection

Photo by Fernando Arcos from Pexels

Amy Novotney emphasised in her recent article for the American Psychological Association that data protection should a top priority for online therapy.

Here are some laws that will help safeguard your privacy:

  • HIPAA (Health Insurance Portability and Accountability Act) -According to the HIPAA Journal, this American law requires companies to prevent data leaks.
  • PHIPA & PIPEDA (Personal Health Information Protection Act and Personal Information Protection and Electronic Documents Act) – These Canadian laws serve the same function as HIPAA. PHIPA covers organisations while PIPEDA applies to health information custodians.
  • GDPR (General Data Protection Regulation) – European Union’s toughest data privacy law imposes heavy fines on violators, some amounting to millions of dollars.

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(3) Pick the Right Platform

Photo by Edward Jenner from Pexels

Using a secure online counsellor platform that works well for you is also important.

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