Hi I am Anna Keyter. This article talks about what the best online therapy services look like. There are benefits for both online and in-office therapy, keeping in mind that the two are not mutually exclusive. Some people are adamant that in-office therapy should not be replaced but complement online sessions. If you are comfortable with combining online and traditional counselling, then continue with in-person therapy alongside online therapy.
Questions to ask: Who would provide the best online therapy for you? How do you choose between available online solutions?
In this post, I will provide you with a checklist to select a reputable online counsellor. Once you have decided that online therapy is the way to go, you will be able to make an informed decision about selecting an online counsellor.
Checklist for Best Online Therapy
- The American Psychological Association (APA) suggests that you have an initial face-to-face meeting before committing to therapy
- Get information on potential counsellors on social media platforms such as LinkedIn or Facebook
- Sometimes, a Google search will provide information such as credentials and qualifications
- You must find a person who will provide a tailored service best suited to your specific needs in terms of interventions and skills
Checklist: Adapted from the American Psychological Association:
- Decide if online therapy is the right tool for you
- Check that your therapist is registered with the Psychologist board, Psychotherapy board or a Counselling Registration with a Counselling Body. Remember, a professional who is registered adds a layer of protection for you.
- Are you using online apps? Is the site or app secure? Will the information I provide remain confidential? Psychotherapy works in part because psychologists ensure that clients have a safe, private space to share deeply personal and sometimes difficult stories, thoughts or emotions.
Best Online Therapy Specialisations.
Many therapists in Aotearoa specialise in approaches such as cognitive behavioural therapy (CBT), acceptance and commitment therapy (ACT), trauma-informed care, and couples or family therapy. These modalities focus on practical strategies, skills-building, and long-term resilience, tailored to your personal goals and circumstances.
Online therapy is ideal for busy people, rural residents, or anyone who prefers the comfort of speaking from home. It supports continuity of care during life changes—such as relocation, parenting, or work travel—or when mobility or health issues make in-person appointments difficult. Services often offer flexible booking, evening or weekend sessions, and same-week availability, helping reduce wait times and fit therapy into real life.
When choosing the best option, look for registration or accreditation, clear privacy policies, and therapists who demonstrate cultural competence and understanding of Te Ao Māori and Pasifika perspectives when relevant. Read therapist bios, check client testimonials, and consider whether you prefer short-term, goal-focused therapy or longer-term relational support.
Effective online therapy combines professional expertise with a strong therapeutic relationship. With the right therapist, remote counselling can lead to meaningful change—improved mood, better coping skills, healthier relationships, and a greater sense of wellbeing—while offering the convenience and accessibility many New Zealanders need today.
In conclusion
For your own peace of mind, do a Google search on your potential provider and check online ratings. You can also view potential online counsellor profiles on platforms such as Facebook, LinkedIn or Google.
If you want to find out more about Online Therapy, please email us at info@ online therapy .co.nz or complete the booking form below.
In the event of an emergency, always call 111 or follow this link to find out more.